Policies

Customer Complaints Policy

Arktek Group Limited always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon...

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Equal Opportunities

1          Policy statement 1.1           Arktek Group Limited is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from...

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Privacy Policy – Data Protection

Policy Statement Introduction Arktek Group Limited recognises and accepts its responsibility as set out in the Data Protection Act 1998 and sub-legislation contained therein. The company, as a data controller, will take all reasonable steps to meet this responsibility...

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Corporate Social Responsibility

Corporate Social Responsibility Policy Statement Arktek Group Ltd’s primary role is the installation energy efficient measures for domestic, commercial and social housing properties throughout the United Kingdom. This policy statement applies to all areas of operation...

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Health and Safety

Health and Safety Policy Statement We are aware of our responsibilities relating to OH&S matters throughout our business activities and as such are committed to preventing injury and ill health and to complying with all relevant health and safety legislation,...

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Environmental

Environmental Policy Statement Arktek Group Limited (the ‘Organisation’) recognises the importance of environmental protection and is committed to operating its business responsibly and in fulfilment of its compliance obligations relating to the installation of energy...

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Quality

Quality Policy Statement Arktek Group Limited (the ‘Organisation’) aims to provide defect free products and services to its customers on time and within budget. The Organisation operates a Quality Management System that has gained BS EN ISO 9001 : 2015 certification,...

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