Policies

Customer Fair Processing Notice

PIMS F03 Customer Fair Processing Notice Scope All data subjects whose data is processed by Arktek Group Limited. Responsibilities The Data Protection Officer is responsible for ensuring that this notice is placed in front of potential customer prior to Arktek Group...

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Anti-Slavery and Human Trafficking Policy

1.     Purpose Modern slavery is a criminal offence under the Modern Slavery Act 2015 (the “Act”). Modern slavery can occur in various forms, including servitude, forced or compulsory labour and human trafficking, all of which have in common the deprivation of a...

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Customer Complaints Policy

Arktek Group Limited always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon...

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Equal Opportunities

1 Policy statement Arktek Group Limited is committed to promoting equality of opportunity for all staff and job applicants as set out in the Equality Act 2010. We aim to create a working environment in which all individuals are able to make best use of their skills,...

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Privacy Policy – Data Protection

Policy Statement Web Privacy Policy Introduction This website privacy policy describes how Arktek Group Limited protects and makes use of the information you give to the company when you use https://www.arktek.co.uk/ Arktek Group Limited gathers and uses certain...

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Corporate Social Responsibility

Corporate Social Responsibility Policy Statement Arktek Group Ltd’s primary role is the installation energy efficient measures for domestic, commercial and social housing properties throughout the United Kingdom. This policy statement applies to all areas of operation...

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Health and Safety

Health and Safety Policy Statement We are aware of our responsibilities relating to OH&S matters throughout our business activities and as such are committed to preventing injury and ill health and to complying with all relevant health and safety legislation,...

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Environmental

Environmental Policy Statement Arktek Group Limited (the ‘Organisation’) recognises the importance of environmental protection and is committed to operating its business responsibly and in fulfilment of its compliance obligations relating to the installation of energy...

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Quality

Quality Policy Statement Arktek Group Limited (the ‘Organisation’) aims to provide defect free products and services to its customers on time and within budget. The Organisation operates a Quality Management System that has gained BS EN ISO 9001 : 2015 certification,...

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