Arktek Core Values
Our overall objective is to drive for continued and sustainable growth and achieve consistent service delivery excellence. Our constant focus on our core values provides the foundation for this:
We aim to treat our customers with respect at all times, acknowledging any customer specific needs and expectations and plan to complete our works punctually and to a high quality standard. This will be achieved whilst ensuring the safety and welfare safety of our customers and personnel at all times.
One of our primary employee selection criteria is for individuals who will fit within our culture of professionalism and a close working team. It is our aim to select employees who will enjoy being long-term members of the Arktek family, who will grow professionally and help to continuously develop the company.
Arktek recognise the importance of our suppliers in the successful growth of our business. As such, we aim to develop close working relationships with each of our suppliers, ensuring clear lines of communication and timely payments. As a result of this we have come to expect a high standard of service from our suppliers.
All of our employees are trained to ensure that they take responsibility for all actions on and off site, being fully aware that what we do can impact on the health, safety and welfare of themselves, others and the environment in which they live and work.
All works we undertake are subject to meticulous planning; our aim being simply to “get it right first time, every time”, thereby exceeding customer and client expectations.
We listen to our staff and place a high value on their ideas, creativity, professionalism, and experience. By fully engaging with our staff we aim to empower them and help them achieve their full potential through training and mentoring. It is through effective leadership that we expect to achieve our vision for the future of Arktek.
Arktek Customer Care
Delivering professional and reliable heating, insulation and home renovation services throughout the North East and North Yorkshire areas, Arktek have created a first class reputation. This is based upon the pride and care we take in every aspect of our work. But don’t just take our word for it – see what our customers have to say!
“There are no traffic jams when you go the extra mile” - Roger Staubach