Policies

Anti-Slavery and Human Trafficking Policy

Modern slavery is a criminal offence under the Modern Slavery Act 2015 (the “Act”). Modern slavery can occur in various forms, including servitude, forced or compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain…

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Arktek Group Limited ISO 27001:2013 Certification

Further to our compliance with GDPR in 2018, Arktek are pleased to announce that we have gone one step further and have now been accredited with ISO 27001:2013.

ISO 27001 is the international standard that describes best practice for an ISMS (information security management system)…

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Customer Complaints Policy

Arktek Group Limited always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied….

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Customer Fair Processing Notice

The Data Protection Officer is responsible for ensuring that this notice is placed in front of potential customer prior to Arktek Group Limited collecting/processing their personal data.

All Employees/Staff of Arktek Group Limited who interact with customer are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured…

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Corporate Social Responsibility Policy Statement

Arktek Group Ltd’s primary role is the installation energy efficient measures for domestic, commercial and social housing properties throughout the United Kingdom. This policy statement applies to all areas of operation whether site or office based….

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Health and Safety

We are aware of our responsibilities relating to OH&S matters throughout our business activities and as such are committed to preventing injury and ill health and to complying with all relevant health and safety legislation, regulations and other health and safety requirements.

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Environmental Policy Statement

Arktek Group Limited (the ‘Organisation’) recognises the importance of environmental protection and is committed to operating its business responsibly and in fulfilment of its compliance obligations relating to the installation of energy saving measures for domestic and commercial properties including domestic and commercial property maintenance service…

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Equal Opportunities

Arktek Group Limited is committed to promoting equality of opportunity for all staff and job applicants as set out in the Equality Act 2010. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit…

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Quality Policy Statement

Arktek Group Limited (the ‘Organisation’) aims to provide defect free products and services to its customers on time and within budget.

The Organisation operates a Quality Management System that has gained BS EN ISO 9001 : 2015 certification, including aspects specific to the installation of energy saving measures for domestic and commercial properties including domestic and commercial property maintenance service…

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Privacy Policy – Data Protection Statement

This website privacy policy describes how Arktek Group Limited protects and makes use of the information you give to the company when you use https://www.arktek.co.uk/

Arktek Group Limited gathers and uses certain information about individuals in order to provide products and services and to enable certain functions on this website…

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