FAQ

Got a Question?

Whether you’re comparing solar panels, heat pumps, insulation or finance options, we’ve answered some of the questions we’re asked most often. If you can’t find what you’re looking for, our team is always happy to help.

Before You Buy

How do I know which solution is right for my home?

Every home is different. That’s why we start with a free home survey, assessing your property before recommending the improvements that will make the biggest difference.

How much could I save?

Savings vary depending on your home, your energy use and the improvements you choose. We’ll provide realistic estimates based on your property.

Can I spread the cost?

Yes. Finance options are available on eligible installations, helping you spread the cost over manageable monthly payments.Finance options are subject to status, affordability and lender approval. Eligibility criteria and terms apply.

Is funding available?

Some homeowners may qualify for government-backed funding, depending on their circumstances and the schemes available. We’ll let you know if funding is an option.

Installation

How long does installation take?

Every project is different. We’ll explain the expected timescales before work begins and keep you informed throughout the installation.

Will there be much disruption?

We always aim to keep disruption to a minimum and treat your home with the same care and respect we’d expect in our own.

Will you leave my home tidy?

Absolutely. We take pride in our workmanship and always leave your property clean and tidy once the job is complete.

Trust & Quality

Are your engineers qualified?

Yes. Our experienced engineers work to recognised industry standards, with the relevant accreditations for the work they carry out.

Do your installations come with warranties?

Yes. We install quality products backed by manufacturer warranties, with additional consumer protection through our industry accreditations.

Why should I choose Arktek?

We’re a local North East company focused on honest advice, quality workmanship and solutions designed around your home. We’ll only recommend what’s right for your property.

Aftercare

What happens after my installation?

We’re here to support you after installation with ongoing advice, warranty support and help whenever you need it.

Can I improve my home in stages?

Absolutely. Many homeowners start with one improvement and add others over time. We’ll help you plan the approach that’s right for your home.

Take the First Step

A More Efficient Home Starts Here.

From solar panels and battery storage to heat pumps, boilers and insulation, we’ll help you choose the right solution with honest advice and expert installation.