Arktek Group Limited is a rapidly growing energy company based in the North East of England.
We are looking for a well-rounded, experienced individual to join our small but efficient team as an Administrator to help with all aspects of the day to day processes.
Key duties will include;
– Provide excellent customer service to our customers via telephone and email communication.
– Data entry and management of customer accounts.
– Organising and sending installer and assessor diaries.
– Assisting in the preparation of quotations for a range of company services.
– Working closely with various departments and external partners.
– Logging and following the company’s complaints procedure to ensure a quick resolution to customer issues.
The ideal candidate will;
– Have excellent attention to detail – demonstration of accuracy is essential.
– Be confident and efficient when handling a variety of different responsibilities.
– Possess excellent IT skills – particularly Microsoft Office.
– Be a team player, willing to “get stuck in.”
– Be experienced in working in a faced paced environment.
– Be able to adapt to change and open to learning new processes.
Previous administration experience is essential, however, full training will be provided.
Job Type: Full-time
Salary: £19,000.00-£20,000.00 per year
- On-site parking
- Monday to Friday